- Delivery will be completed by a parcel service such as UPS, DHL, or FedEx.
- You will receive a tracking number to monitor the status of your shipment.
- Delivery will take place between 9am and 5pm, Monday to Friday.
- A wooden crate may be used for intercontinental shipments for maximum protection.
- Item will be left in its packaging after delivery.
- A signature will be required upon delivery.
Please examine the packaging upon delivery. In the event that there are visible signs of damaged packaging, please indicate the problem on the Delivery Note, take pictures, and—if the item inside shows damages—contact us within 48 hours of delivery. A signed delivery receipt without notations regarding damaged packaging represents your acceptance of the completed order in perfect condition.
* Please note that items made of Rosewood are subject to a special export process that may extend the delivery time an additional 2 to 4 weeks